Messages are pre-recorded on the phone in a technique for phone notification in voice broadcasting. By using this technique, messages can be sent to members of the community and clients in thousands. A communication technology called voice out dial is popularly used these days in business enterprises. This methodology has both community and commercial applications.
A communication that is extremely powerful is used when this technology is combined with the IVR or the Interactive Voice Response solution that is award winning. Automatically delivery of messages is possible to groups that are designated. However a response that is interactive can be also programmed into the message. This technique does have many exclusive features. In a server or client environment the functioning of the IVR application is possible.
On different servers and the system of IVR phones, this IVR program is able to run, which process the program applications. With the IVR server a communication in two-way process starts on the application server. IVR script flow is controlled by the IVR program by requesting and prompting key input and at the same directing the concerned caller to the voice mail, DNIS or extension. Generating reports, looking up of customer information are also performed by the voice out dial in any function in an application.
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