SMSWaala follows different refund policy for its different services. Kindly refer to individual service agreements for more details on refund policy. SMSWaala does not guarantee any refunds for the cancellation of its service. SMSWaala will act on the agreement signed upon by the client and SMSWaala. SMSWaala does not offer any refund for the transaction charges, for any funds spent on search engines, for the services already delivered or any other miscellaneous charges which are non recoverable for SMSWaala and refunding them causes any loss to SMSWaala.
SMSWaala follows different cancellation policies for its Bulk Sms, Voice Sms, Sms Services and other services. Kindly refer to respective service agreements for more details on cancellation policy. All cancellation requests must be submitted to accounts and billing department of SMSWaala. You may submit your cancellation requests by email or phone. Your request will not be considered valid unless and until you receive confirmation from our accounts or billing department. The confirmation email or number given by accounts department of SMSWaala will act as a proof of the cancellation of service.
SMSWaala reserves the right to modify any provisions of the refund policy or cancellation without any notice.
Our refund and cancellation policy are subject to change according to TRAI rules and regulations.
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